A: We accept all major credit and debit cards, Google Pay, PayPal, and buy-now-pay-later options including Affirm, Afterpay, and Klarna. All payments are securely processed through WooCommerce Payments.
A: Browse our collections, select your size, and click “Add to Cart” or “Buy Now.” When you’re ready, head to checkout, enter your shipping info, choose your payment method, and confirm your order. You’ll receive a confirmation email right away.
A: Sales tax is calculated based on your shipping address and applied automatically at checkout where required by state law. The tax amount will be shown before you confirm your order.
A: Check out our Size Guide for detailed measurements. If you’re between sizes, we recommend going up one size for a relaxed fit or staying true to size for a standard fit.
A: Because our items are made to order, we begin production quickly. If you need to make a change, contact us as soon as possible at support@hosea4six.com. We’ll do our best, but we can’t guarantee changes once production has started.
A: Rare, but it happens — usually due to a production issue or inventory error. If your order is canceled, you’ll receive a full refund and an email explanation. Refunds typically appear within 5-10 business days.
A: We currently ship within the United States only.
A: Since every piece is made to order with love, please allow 5-12 business days for production and delivery. Expedited shipping is available if you need it sooner.
A: Standard Shipping: $4.99 (free on orders over $75). Expedited Shipping: $16.99. When your order qualifies for free shipping, it’s applied automatically at checkout.
A: Once your order ships, you’ll receive a confirmation email with your tracking number. You can also track your order anytime on our Track My Order page.
A: Tracking updates can sometimes lag behind by 24-48 hours, especially during carrier handoffs. If your tracking hasn’t updated in more than 5 business days, contact us and we’ll look into it for you.
A: Below are some steps and suggestions on how you can solve this issue:
– Check if the shipping address of your order is correct;
– Check your mailbox or ask your neighbors whether they have received the parcel on your behalf.
– Wait 48 hours. In rare cases, packages may say delivered up to 48 hours before arrival.
– If you still haven’t received the item in 3 business days please let us know by Email.
We want you to love your order, but if something isn’t right, we’re here to help.
A: Because every item is made to order just for you, we are unable to accept returns for change of mind, wrong size, or buyer’s remorse. However, if your item arrives damaged, defective, or with a print error, we’ve got you covered.
A: Contact us within 14 days of delivery with your order number and a clear photo of the issue. We’ll send a replacement at no cost to you.
A: We don’t offer direct exchanges since each piece is printed on demand. If your item is defective, we’ll replace it. For future orders, check our Size Guide to find your perfect fit.
A: For approved claims (damaged/defective items), we process refunds within 3-5 business days. It may take an additional 5-10 business days for your bank to reflect the credit.
A: Your payment information is encrypted and processed through WooCommerce Payments, which meets the highest industry security standards (PCI-DSS compliant). We never store your full card details on our servers.
A: This is usually a temporary pre-authorization hold from your bank. The final charge will match your order total. Pending charges typically update within a few business days.
A: Yes, prepaid Visa, Mastercard, and American Express gift cards work just like regular credit cards at checkout. Just make sure the card is registered with a billing address.
A: You can create an account during checkout, or head to the My Account page and register with your email. Having an account lets you track orders, save your info, and check out faster next time.
A: Go to the My Account page and click “Lost your password?” Enter your email and you’ll receive a reset link. Check your spam folder if you don’t see it within a few minutes.
A: You can subscribe through any popup or form on our site. To unsubscribe, click the unsubscribe link at the bottom of any email from us. No hard feelings — you’re always welcome back.
A: Try resetting your password first. If you’re still locked out, clear your browser cookies or try a different browser. Still stuck? Contact us and we’ll help get you back in.